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Professional

Phrase

There’s no need to. It’s all right.

Gentle refusal of apology

Phrase

That’s OK.

Casual forgiveness

Phrase

It doesn’t matter.

Minimizing the issue

Phrase

That’s all right.

Neutral acceptance

Phrase

It’s ok.

Simple reassurance

Phrase

Forget about it

Dismissing the issue

Phrase

Never mind

Dismisses a previous statement or request.

Phrase

Don’t worry about it.

Reassuring forgiveness

Phrase

No need to…

Preventing further apology

Phrase

Forget about it. I understand

Compassionate dismissal

Phrase

Pardon?

Brief and polite

Phrase

No harm done

Confirming no consequences

Phrase

Sorry, I didn’t catch that.

Casual admission

Phrase

Don’t apologize.

Stopping unnecessary guilt

Phrase

I’m sorry, I don’t understand. Could you repeat that, please?

Clear and detailed

Phrase

Could you please repeat that?

Direct polite request

Phrase

You couldn’t help it.

Absolving responsibility

Phrase

Never mind. I quite understand

British-style forgiveness

Phrase

Could you direct me to…?

Formal request for directions.

Phrase

Don’t mention it.

Downplays the issue

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