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Professional

Phrase

Willingly

Shows eagerness to do something

Phrase

Brilliant!

Shows strong approval or excitement

Phrase

You bet

Very confident agreement

Phrase

Yes, what is it?

Willingness to listen/help

Phrase

That doesn’t work for me.

Clear boundary

Phrase

Not possible

Firm refusal

Phrase

Keep in touch

Relationship maintenance

Phrase

No problem

Assures no trouble

Phrase

Good!

Basic approval or satisfaction

Phrase

Uh-huh

Casual agreement or acknowledgment

Phrase

I’d like to apologize for…

Polite intention

Phrase

Let me repeat that just to make sure?

Verification request

Phrase

Would you mind repeating that?

Very polite request

Phrase

I am not accepting anything else at this time

Formal refusal (often for offers/requests).

Phrase

We appreciate the offer, but …

Grateful but firm refusal (business/professional).

Phrase

Apologies, but I can’t make it.

Polite cancellation/refusal.

Phrase

I’m not able to commit to that right now.

Polite refusal due to current constraints.

Phrase

Sorry, I didn’t hear what you said.

Hearing issue apology

Phrase

Do you mind repeating that?

Polite request

Phrase

Sorry

Simple and quick

Phrase

That’s OK.

Casual forgiveness

Phrase

It doesn’t matter.

Minimizing the issue

Phrase

That’s all right.

Neutral acceptance

Phrase

It’s ok.

Simple reassurance

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